In the days of so many CRM options, I want to say that Platform.ly is a great option for the small business. I have been using CRM’s for over 15 years and I can honestly say this tool has impressed me in so many ways.
This is the One The Price is Right and I suggest you sign up for a trial and make the switch, and yes almost forgot to mention support is freaking Amazing!!
https://www.platform.ly/contact.us.php Subject: PLY Review (UpViral)